Friday, April 4th
2025 In-Person Committee Lunch
- 11:00 am – 2:00 pm, Henrico VA
- All are Welcome!
- Contact Chair (below) for lunch selection and details.
2025 Customer Service Committee Needs Assessment
HELP US TO HELP YOU!
Please share this link with your colleagues!
Our Last Customer Service Workshop
- There was a lot of learning and laughing at this favorite VA Beach event.
AWWA Customer Service Certificate Program
Coming Soon!
24 Hours of Hands-On Learning Alongside Your Water Sector Colleagues
Course 1: Customer Relationship Building: Addresses the skills necessary to provide excellent customer service to internal and external customers.
Course 2: The Business of Customer Service: Emphasizes teamwork skills as necessary to providing excellent customer service to internal and external customers.
Course 3: Water Industry Operations: Emphasizes your understanding of your role as a member of the larger community of water industry professionals who are serving the public by working for water utilities responsible for a safe and adequate water supply.
Please consider joining the committee to help us plan this valuable training!
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