The Charlottesville Department of Utilities is seeking a qualified candidate to join our team as a Senior GIS Analyst who is highly motivated and who strives for success by demonstrating Charlottesville's Core Values of Leadership, Trust, Creativity, Respect, and Excellence.
SALARY            $30.47 - $36.14 Hourly
$63,377.60 - $75,171.20 Annually
LOCATION      Charlottesville, VA
JOB TYPE         Regular Full-Time                                   JOB NUMBER         231000030
DEPARTMENT       Public Utilities                                  DIVISION                 Wastewater Division Operations
OPENING DATE 12/19/2023                                             CLOSING DATE 1/9/2024 5:00 PM Eastern
To be considered for employment with the City of Charlottesville, all applications must be submitted online at The direct link to view and apply for this vacancy is as follows:
The preferred hiring amount is between $30.47 - $36.14 Hourly ($63,377.60 - $75,171.20 Annually). Starting offer is based on applicable education, experience, and internal equity. This is a full-time, non-exempt, position which provides excellent benefits including 13 paid holidays plus 1 floating holiday, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement (up to $34 a month), tuition reimbursement (up to $3,000 per fiscal year), and continuing education/training opportunities.
  • For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit
  • The City of Charlottesville manages its own retirement system and does not participate in VRS, however the City has a Portability Agreement with VRS and there are certain provisions that must be met. For questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.
The Senior GIS Analyst performs advanced technical and professional level of GIS analysis and data development tasks within the City’s Enterprise Geographic Information System (GIS). Develops and manages department GIS projects, initiatives, and programs. Utilizes GIS tools and data to improve the development of business processes within the department and to develop methods to automate data management routines. Configures and manages department GIS field and desktop operations applications and associated maps and content. Serves in a lead role on project teams and/or provides oversight of work and trains other staff.
Primarily and most frequently the work done here is performed as leader with broad functional areas and more expertise and strategic focus. Position reports to the Systems Performance Analyst.

Essential Responsibilities and Duties

  • Manages department GIS layers and related data. Creates new and edits existing geographic information system (GIS) data depicting changes to natural gas, water, and sanitary sewer utility infrastructure as changes occur. Performs Quality Assurance/Quality Control on existing department data.

  • Provides initial analysis of Utilities data to determine prioritization of department workflow.

  • Utilizes GIS tools and data to improve the development of business processes within the department. Designs, creates, and manages web-enabled apps (such as Experience Builder, Field Maps, Web AppBuilder, Survey123) to support daily activities of department staff and crew.

  • Integrates legacy paper or digital records into current digital databases to aggregate historic data into more modern and interoperable digital data management systems and GIS.

  • Assists and trains other department GIS end-users on these new hardware, software, and workflow processes. Provides oversight of work and training to GIS Analysts and/or Technicians.

  • Provides technical support, training, troubleshooting, and instruction to various staff and crew members of department relating to electronic, computer, and GIS software and devices.

  • Assists in compliance with relevant data standards, policies, and regulations.

  • Collaborates with the IT Department’s GIS Coordinator to update the Utilities geospatial data and to ensure quality and functionality of the web-enabled GIS layers. (Portal for ArcGIS, ArcGIS Online, and ArcGIS REST Services Directory).

  • Researches and gathers deeds of easement and deeds of transfer to facilitate engineering and maintenance projects. Performs field work verifying ground conditions with sub-meter GPS equipment, in active offsite construction sites and roadways using the proper personal protective equipment and safety protocol.

  • Provides and delivers geospatial data and maps of utility features to utility customers, area citizens, and contractors upon request.

  • Exports data from the Sanitary Sewer camera inspection truck onboard computer system and integrates new video recordings, digital reports, and observation data catalog database and GIS.

  • Performs geographic analysis on a variety of sources and provides analytical findings to key department decision makers.

  • Organizes and facilitates meetings with departmental subject matter experts to design GIS-based solutions to recurring and new challenges.

  • Identifies workflow and data management inefficiencies and addresses them by creating new practices and updating data management schema.

  • Files legal documents (plats, easements, or quit claims) with local courts.

  • Takes part in hardware and software discovery, discussion, evaluation, and purchase decisions.

  • Generates geographic specific mailing lists for public outreach activities regarding Utilities programs and activities. Organizes collaboration between GIS staff in other departments to develop synergy between related data and organizational efforts and to share knowledge among technical industry colleagues.

  • Remain knowledgeable about emerging geospatial technologies and industry developments by attending conferences, webinars, reading industry publications and researching new methodologies of using geographic information systems to solve complex geospatial problems.

  • Performs related duties as assigned.


Education, Experience and Skills

Minimum Qualifications:

  • Any combination of education and experience equivalent to a Bachelor's degree from an accredited four-year college or university in GIS, geography/cartography, planning, computer science, civil engineering, or related field of study.

  • At least five (5) years of experience in geographic information systems or related field.
  • Requires a valid driver’s license and driving a City-owned vehicle; is subject to the vehicle use policy and procedures.
Knowledge, Skills, and Abilities:
  • Requires high level skills and extensive knowledge in approaches and systems, which affect the design and implementation of major programs and/or processes organization wide.
  • Working knowledge of principles, practices, concepts, and techniques of Geographic Information Systems (GIS).
  • Working knowledge of GIS applications, programming languages, and development tools.
  • Independent judgment and decision-making abilities are necessary to apply technical skills effectively, requesting supervisory assistance only when necessary. Special projects are managed with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically.
  • English usage, grammar, spelling, punctuation, and vocabulary.
  • Skill in the use of standard office procedures, equipment and software.
  • Skill in the use of modern office practices, procedures and equipment, including but not limited to GIS mapping, GPS, AutoCAD, Microsoft Office suite programs.
  • Skill in making decisions regarding interpretation of existing policies may be made. Contacts may involve stressful, negative interactions requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.
  • Exercise tact, diplomacy, and resourcefulness in meeting problems and in situations. Ability to multi-task, organize work, and meet schedules and timelines.
  • Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and reference materials. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.
  • Ability to present and communicate effectively both verbally and/or in-writing, including in front of small or large groups.
  • Ability to deal with a system of real numbers; and practical application of fractions, percentages, ratios/proportions and measurement.
  • Deliver responsive and high-quality customer service. Demonstrate regular, reliable attendance.
  • Understand of and maintain safeguards for sensitive and confidential information.
  • Develop and maintain effective, cooperative, and professional working relationships with internal and external customers.

Physical Conditions & Additional Information

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements for this position as outlined by the Department of Labor: LIGHT WORK: Ability to lift up to 20 lbs. occasionally and/or up to 10 lbs. frequently and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires the ability to lift or move more than 20 lbs. for sedentary work and the worker sits most of the time, the job is rated for light work. Physical demand requirements are in excess of those for Sedentary Work.

The time spent in this position involves inside and outdoors work. Position may involve exposure when visiting project sites to the following: moving mechanical parts; fumes or airborne particles; extreme temperatures and various weather conditions. Position also requires the regular use of or is subject to: sitting; standing or walking; lifting; carrying; pushing/pulling; reaching; kneeling; bending; hearing and talking; and use of vision. The noise level in the work environment is usually moderate.