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| Customer
Service Activities |
 The
Customer Service Activities Committee works to promote and
encourage sound customer service at Virginia utilities. For
the past 25 years, the committee has staged the Annual Customer
Service Workshop, which provides valuable training to over
100 attendees. This event, which draws customer service representatives,
supervisors, and managers, educates customer service professionals
from various utilities about the latest innovations in customer
service. Additionally, the workshop provides a tremendous
opportunity for networking and discussion of issues faced
by utilities. In addition to local customer service professionals,
utility representatives from Pennsylvania, Kentucky, Alabama,
Florida, and California have attended past workshops. |
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Committee
Chair
(2nd of 3-year term) |
Marvin
Crawford
Fairfax Water
8570 Executive Park Dr.
Merrifield , VA 22116
p. (703) 289-6164
f. (703) 289-6133 |
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